Central Texas Support Services (CTSS)  - Client Services has various ways to assist you if you are HIV positive. Your point of confidential contact with Central Texas Support Services Client Services is through your assigned Case Manager. You can reach a Case Manager by calling: (254) 289-2136 or 254-289-4685.

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In most cases, your medical services will be provided by Scott & White Hospital.

A helpful contact point at the hospital is the Infectious Disease Department Social Worker in the Social Services Department. The Baylor Scott & White Social Work Department number is: (254) 724-6778.

 

Ways that the CTSS Case Managers can help includes:

 

• Talking with you about your overall needs and condition

 

• Helping make a plan for your future that addresses your needs

 

• Assisting with service and financial application processes

 

• Facilitating health care delivery by assisting with appointment scheduling and transportation

 

• Purchasing needed services like dental care not paid by other sources

 

• Obtaining needed HIV-related medication prescriptions when there is no other payer

 

• Linking with other community organizations and facilities to meet your nutritional and other daily living needs

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•  Advocating for you rights

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You will find that CTSS staff believes in:

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SELF-DETERMINATION – No one will ever try to make decisions for you or try to run your life.

 

BEING NON-JUDGEMENTAL – You will not be preached to or judged by anyone.

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CONFIDENTIALITY - Services will be provided in ways that safeguard your privacy

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AREA SERVED
The Temple/Killeen Health Service Delivery Area (HSDA) is a designated
region in Central Texas that serves as the service area for HIV and other
public health initiatives, particularly those provided by the Brazos Valley
Council of Governments through Central Texas Support Services. This
area includes: Bell, Coryell, Hamilton, Lampasas, Milam, Mills, and San
Saba counties.